Customer stories>Steam Hotel

Excellent Service, Exceptional Results

Faundit - bring back favourite things

Located in the heart of Västerås, Sweden, Steam Hotel used to be a power plant built in 1917. Now transformed into a beautiful and luxurious hotel, it offers a unique blend of modern design and historical charm, providing guests with an unforgettable experience. It has 263 rooms, 3 restaurants, 7 bars including a breathtaking skybar on the 18th floor, and a pool club with several pools, saunas, restaurants, and more. 

Steam Hotel is also about the experience, and the staff is dedicated to providing the highest level of service to its guests. Therefore Faundit was implemented as it helps the hotel achieve this goal by offering a more efficient and effective lost and found solution. Through our platform, hotel staff can easily contact guests and return lost items to them. This streamlined process has helped improve guest satisfaction.

Steam Hotel also prioritizes the well-being of its staff. Faundit's user-friendly lost and found system has helped the hotel implement a structured and organized approach to managing lost items. This has made it easier for staff to register and store forgotten belongings, improving efficiency and reducing the risk of lost items going unclaimed.

“We save a lot of time daily while providing even more excellent service to our guests. There are too many positive things to say about Faundit”
Helen Stewart, Front Desk Manager
Helen Stewart portrait

The Steam Hotel has registered over 5,000 items in just one year. This impressive achievement is a testament to the hotel's commitment to exceptional service. As the experts they are regarding lost and found, the team at Steam Hotel has been able to gather valuable feedback, which has helped us to continuously improve our platform.


Beyond its expertise in lost and found, Steam Hotel is also a leader in sustainability. For each item shipped through Faundit, a fruit tree is planted. With pride, Steam Hotel is the hotel that has planted the most trees, making a significant contribution to reducing CO2 emissions.


Partnerships like the one between Faundit and Steam Hotel are essential for driving positive change. Our clients benefit from a more efficient and sustainable lost and found service, while we receive valuable insights to enhance our platform.

Faundit - bring back favourite things