Customer stories>Hotel Okura Amsterdam

Custom solutions for unmatched guest experiences

Hotel Okura Amsterdam

Hotel Okura Amsterdam stands as an exemplar of luxury and elegance in the heart of Amsterdam. This five-star hotel seamlessly blends Japanese traditions with Western values, offering guests a unique experience. Renowned for its exceptional service, amazing spa area, world-class dining options, and attention to detail, Hotel Okura Amsterdam is a sanctuary of tranquility and sophistication for anyone planning to travel to the Dutch capital.

At Faundit, we are proud to partner with Hotel Okura Amsterdam and its team, who embrace exceptional guest care, dedication to excellent service, and a strong commitment to privacy and societal responsibility. Together, we strive to enhance the guest experience by ensuring that lost and found management is handled with efficiency and sensitivity.

"Offering personalized guest care is essential. We value Faundit for delivering the personal touch and close relationship we strive for"
Tanco Van Zijl​​​​ - Safety & Security Manager
Hotel Okura Amsterdam team


Adapting for Excellence

We acknowledge and understand that each client has different needs, and we prioritise adapting and listening. Thanks to feedback from Hotel Okura Amsterdam, we developed a feature that aligns with their high privacy standards. This feature allows hotels to enable or disable the inclusion of pictures when notifying guests about lost items, ensuring that each guest's privacy preferences are respected. This customisation demonstrates our commitment to creating personalised solutions and highlights the professionalism and guest care of the team at Hotel Okura Amsterdam.

Hotel Okura Amsterdam and Faundit align on core values, and together we enhance the management of lost and found items while providing exceptional services that emphasise privacy sensitivity, efficiency, and a great partnership.