Frasers Hospitality is embracing digital innovation across the group

Frasers Hospitality provides a wide range of accommodations in locations across Asia Pacific, Europe, the Middle East, and Africa. Headquartered in Singapore, Frasers Hospitality has expanded its globally diversified portfolio from two properties in Singapore to encompass over 100 properties across more than 20 countries.

Today, Frasers Hospitality stands as one of the world's largest and fastest-growing investors and operators of serviced apartments, hotels and premium rental apartments, dedicated to providing unparalleled accommodation experiences and solutions in prime locations across the globe. Frasers Hospitality specialises in identifying and optimising hospitality assets to create enduring value for our stakeholders and partners.

Implementation at a Frasers Property

Faundit was introduced at a Frasers property with success, instantly solving headaches regarding shipping and guest coordination. The moment a Frasers property realised the value of Faundit, they were quick to share their best practices internally. Uniquely, they have a collaborative culture across the UK, allowing them to share best practices and duplicate successes.

“Implementing Faundit has significantly enhanced our guest experience and team efficiency. Its setup was straightforward and it’s very user-friendly.”

Heather McNamee, Area General Manager UK, was excited by the technology and the results delivered for Fraser Suites Glasgow. Therefore quickly she implemented Faundit across 6 properties in a process that took a few weeks from contact to implementation. Faundit coordinated with the head office to adopt communication preferences and sort out data protection agreements.

Accommodating both short and extended stays, Fraser Hospitality has successfully incorporated services from Faundit into its UK properties. Faundit’s services have enhanced the guest experience irrespective of the duration of their stay.

Fraser Hospitality is committed to improving its processes and embracing innovation. This has made Faundit a valuable addition for both teams and guests while being easy to implement across various properties, thanks to effective internal communication and efficiency.