Our partners saves on average 38 minutes per returned lost item.
Guests who forget an item respond positively to the communication from our database.
In 4 minutes from signing up, personel are able to navigate and interact with the platform.
Switching to using faundit has been a great succes that has decreased our workload regarding lost and found significantly! We are especially happy not to handle the payment anymore. Our guests are very happy with the easy and intuitive layout. The faundit team are always helpful if any issues should occur.
"Faundit is a very easy and quality system that helps us save time when we take care of the guests' forgotten items. Before we could spend many hours a week on registering items, contacting guests and going to the postoffice with packages. Now, we have more than halved this time and can use it on other tasks instead. "
It has been a huge help that we no longer are responsible for payment of the shipping fee, so that we don't have to ask the guest for address and payment details. When the item is picked up at the hotel, our job is now over. The staff is very positive about the interface and the functionalities.
We save a lot of time using faundit! Previously we spent a lot time e-mailing and calling guests to get address and credit card information, and often guests did not want to give their information in an e-mail. Now we can spend all that time better.
It is so much faster to register and ship items now. Before using faundit, we registered items in an Excel sheet and then had to contact and coordinate with the guest and freight company - it was a mess! We now spend half as much time handling lost and found, which gives us time for other things that need to be done.
After the free sign up, online training videos are available so that every staff member can use the platform instantly.
The platform communicate with the item owner through e-mail and coordinate next action for the items. If items are to be returned, the platform arranges shipment, too.
Our freight partner picks up the item within 24 hours of a owner payment. The item is delivered using Express solution with tracking and full-service included.
Our partners use the excess time to care for exsisting customers - what are you going to use it for?